Who We Are

Unique Schools is a private company limited by shares, and is responsible for processing your information.

We respect your rights to privacy and to the protection of your personal information. The purpose of this privacy policy is to explain how we collect and use personal information for the provision of our products and services and the day to day running of our business.

Who Does this Privacy Policy Apply To?

This Privacy Statement applies to any person whose information Unique Schools processes on behalf of the School and who would be considered a data subject for the purposes of the Act. References to “You” and “Your” shall include School staff (both current and past), School pupils (both current and past) and their family, prospective pupils and their family, and parents/guardians of children.

Personal Data That We Collect

Unique Schools collects data to operate effectively and provide you the best experiences using our products. You provide some of this data directly when you register as an App user or use our services.

We get some of it by recording how you interact with our products by, for example, receiving support emails you send to us when you have an issue registering.

Depending on the modules in the App we also obtain data from the school. We protect data obtained from the school according to the practices described in this statement, plus any additional restrictions imposed by the source of the data – the school.

We also obtain data from third-party sources.  These third-party sources vary over time, but have included:

  • We use Google Analytics to collection information about usage patterns.  This data is anonymous.

You have choices about the data we collect. When you are asked to provide personal data, you may decline. But if you choose not to provide data that is necessary to access to the App, you may not be able to use some of the App modules.

The data we collect depends on the context of your interactions with the App and in particular the choices you make in your personal profile, including your privacy settings. The data we collect can include the following:

Name and contact data. We collect your first and last name, email address, mobile phone number, school name, school year and class.

Extra Curricular. We collect data about the extra curricular activities you (if you are a student) or your child (if you are a parent) participates / is interested in.

Contacts and relationships. We collect data about your child if you are a parent.  This data is limited to your Childs name, year and class.  We collect this data only if the school has certain modules in the App that requires parent/child verification and the data is only used for this purpose.

Image. If you choose to upload your profile photograph to your profile, your image will be stored on our secure server.  We request access to the camera on your device in order to do this.

Payment data.  If your school App has the School Payment, Bookstore or Uniform Shop we request data necessary to process your payment if you make purchases, such as your Credit Card number and the security code associated with your Credit Card.  All sensitive credit card and financial information is stored with our merchant services provider, STRIPE, no credit card or sensitive financial data is stored in our database or is accessible by any staff of Unique Schools or school administrators. We will collect receipt data or financial transaction data.

Device and Usage data. We collect data about your device and how you and your device interact with the App. For example, we collect:

  • Product use data. We collect data about the items you purchase.
  • Device, connectivity and configuration data. We collect data about your device you use to connect to our App. It includes data about the operating system, operating system version and model and manufacturer. This is to help us to resolve any issues that you may report to use via email using our support email address support@uniqueschools.ie
  • Troubleshooting and Help Data. When you engage Unique Publishing for troubleshooting and help, we collect data about you and your hardware, software and other details related to the incident. Such data includes contact or authentication data, and system and data about App installations and hardware configurations.
  • SAFE GUARDING YOUR PERSONAL DATA

The information processed by Unique Schools, on behalf of the School, may be transferred to, and stored at our hosting centres in the European Union. By submitting your personal data, you and the School agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that the information is treated securely, in compliance with the instructions of the School and in accordance with this Privacy Statement and the relevant law. In particular, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we manage on behalf of Schools and the information we collect and manage on their behalf.

All information processed by us is held securely by our managed host provider Rackspace (https://www.rackspace.com/en-gb/security) and the server is based in London. To protect the privacy and security of our Services, we will also take reasonable steps to verify your identity before granting access to information. We also use secure connections to protect sensitive information during its transmission. Where you have been given (or where you have chosen) a password, which enables you to access our services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

How We Use Personal Data

Unique Publishing uses the data we collect for two basic purposes, described below:

  1. To operate our business and provide (including improving and personalising) the School App and Study Buddy resource
  2. To send communications, including promotional communications, and

In carrying out these purposes, we combine data that we collect to give you a more seamless, consistent and personalised experience.

For example, when you register as an App user you provide us with your name, email address and mobile phone number.  If MIS mapping is incorporated into the App by your school they will provide us with your name, mobile phone number, email address and your child(ren)s name(s).  Using data mapping we will then combine and match the data to provide you with seamless access to the schools reporting / timetable system.

Providing and improving our products. We use data to provide and improve our products and perform essential business operations. This includes operating the School App, maintaining and improving the performance of the App, developing new features, conducting research and providing customer support. Examples of such uses include the following:

  • Providing the Products. We use data to carry out your transactions with us and to provide our products to you. Often, those products include personalised features and recommendations that enhance your productivity and enjoyment, and automatically tailor your product experiences based on the data we have about your activities and interests.
  • Customer support. We use data to diagnose product problems and provide other customer care and support services.
  • Account activation. We use data to verify your details and activate your account.
  • Product Improvement. We use data to continually improve our App, including adding new features or capabilities.
  • Business Operations. We use data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions and report on the performance of our business.

Communications. We use data we collect to communicate with you and personalise our communications with you. For example, we may contact you by phone or email or other means to remind you about items left in your online shopping basket, update you or enquire about a service request, invite you to participate in a survey, or tell you that you need to take action to keep your account active

Advertising. Unique Schoolsdoes not target ads to you.

 

Your Rights

You have certain legal rights to control your information and the manner in which we process it. This includes:

  1. a right to get access to your personal information;
  2. a right to request us to correct inaccurate information, or update incomplete information;
  3. a right to request that we restrict the processing of your information in certain circumstances;
  4. a right to receive the personal information you provided to us in a portable format;
  5. a right to object to us processing your personal information in certain circumstances (for example if you believe we are not using your information in a lawful manner, or for the purposes for which it was provided);
  6. where we have requested your permission to process your information, a right to withdraw your consent at any time. We will always make it clear where we need your permission to undertake specific processing activities; and
  7. a right to object to us processing your information for direct marketing purposes, including pro ling you for the purposes of direct marketing.
  8.  Sharing Personal Data

We do not share your personal data.

How to Access & Control Your Personal Data

You can view, edit or delete your personal data in App. You can also make choices about Unique Schools collection and use of your data.

How Long Do We Keep Your Information

We will retain your information for as long as we are directed by the School or for as long as we are required under relevant laws.

Cookies & Similar Technologies

Our Study Buddy Website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our services.

You can set your browser not to accept cookies. However in a few cases some of the features of our site may not function as a result.

 

Notice to End Users

Our Apps are intended for use by schools and are administered to you by your school. Your use of Unique Schools products is also subject to your schools policies.

If you use an email address provided by your school to access Unique Publishing services, the owner of the domain (e.g. your employer) associated with your email address may: (i) control and administer your account and (ii) access and process your data.

School App account

Signing into your account enables improved personalisation, provides seamless and consistent experiences, allow you to make payments using payment instruments stored in your App account and enable other enhanced features and settings.

HOW TO CONTACT US

Please contact us if you have any questions about our Privacy Statement or information we hold about you:

·   or write to Us at: Unique Schools, Unit B5 Glasnevin Business Park, Ballyboggan Road, Glasnevin, Dublin 11